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Privacy & Cookie Policy

The website available at https://carnelianhouse.com ("Website") is operated by Melden Yatırımları İnş. A.Ş. ("Company"). In order to provide a better experience for visitors and users of the Website ("User"), the Website may request certain personal information, such as name, age, email address, and similar details.

The information collected through the Website is used to conduct promotional campaigns, provide personalized offers, and improve services specifically for Users. In addition to personal information, statistical data regarding activities performed on the Website is collected, analyzed, and stored.

The Company does not disclose, share, sell, or use the information provided through membership forms for any commercial purpose unrelated to its business without the User's knowledge or explicit instruction.

The Website utilizes Google Analytics Remarketing, Demographics, and Interest Reporting features. Users may opt out of Google Analytics for Display Advertising through Google's Ads Settings and customize the advertisements displayed on the Google Display Network.

Demographic information obtained through Google Analytics is used to personalize the Website and any advertisements displayed on it according to Users' interests. Such information may be shared with advertising publishers only in aggregated and anonymous form for audience analysis purposes. It does not contain any personally identifiable information such as names, surnames, Turkish National ID Numbers, gender, or age. By accepting these Privacy Terms, Users consent to the use and sharing of anonymous information for advertising and promotional purposes.

Third-party providers, including Google, may display advertisements for the Website across various publisher websites on the Internet. First-party and third-party cookies are used together by both the Website and third-party providers, including Google, to collect information based on Users' previous visits, optimize advertisements, and measure advertising performance.

Personal information relating to Users will only be disclosed to competent public authorities where such disclosure is required by applicable laws or requested by authorized governmental authorities in accordance with mandatory legal obligations.

Credit card information requested during the payment process is never stored on the Website's servers or on the servers of third-party service providers. All payment transactions are conducted directly between the User's device and the relevant banking institution through a secure payment infrastructure.

By accepting these Privacy Terms, the User confirms that all information shared with the Company belongs to the User and agrees that such information may be shared with other legal entities affiliated with the Company where necessary for the execution of sales, marketing, and communication activities.

Users may unsubscribe from promotional email communications at any time by clicking the "If you no longer wish to receive promotional announcements, please click here." link included in promotional emails or by disabling the "I would like to receive promotional and announcement emails" option under the My Account > Update Membership Information section on the Website.

COOKIE POLICY

At https://carnelianhouse.com, we use cookies, pixel tags ("pixels"), and local storage technologies to improve the functionality of our Website and provide you with a more personalized browsing experience.

This Cookie Policy explains why these technologies are used, how they function, and how you can manage or delete them if you choose to do so.

What Are Cookies?

Today, almost every website uses cookies. Like most websites, we use cookies to provide you with a better, faster, and more secure browsing experience.

A cookie is a small text file that is stored on your device (such as a computer, tablet, or mobile phone) when you visit a website.

Cookies are stored on your device through your web browser during your first visit to a website. When you revisit the same website using the same device, your browser checks whether a cookie associated with that website already exists on your device. If a cookie is found, the information stored in that cookie is sent back to the website, allowing it to recognize that you have visited before and tailor the content accordingly.

Why Do We Use Cookies?

Some cookies enable our Website to remember your preferences from previous visits, allowing us to provide a more user-friendly and personalized experience during future visits.

Managing and Deleting Cookies

You can manage your cookie preferences, block cookies, or delete existing cookies at any time by changing your browser settings.

Most web browsers allow you to:

  • Accept or reject cookies;
  • Accept only certain types of cookies;
  • Receive a notification whenever a website attempts to store a cookie on your device; and
  • Delete cookies that have already been stored.

Please note that the process for managing or deleting cookies varies depending on the browser you use. Instructions for the most popular browsers can be found on their respective support websites.

Cookies Used by https://carnelianhouse.com

None of the cookies used on our Website process data that can directly identify you.

The following sections describe the categories of cookies used on our Website and explain the purposes for which they are used.

Privacy Notice

 

What Personal Data Do We Process, and for What Purposes, Legal Grounds, and Collection Methods?

Within the scope of our communication activities, Melden Yatırımları İnş. A.Ş. ("Company") may process the following personal data that you provide:

  • Identity Information: First Name and Last Name

  • Contact Information: Telephone Number and Email Address

Your personal data is processed solely for the following purposes:

  • Managing communication activities;

  • Responding to and following up on your requests and complaints;

  • Conducting the necessary investigations and assessments regarding your requests;

  • Providing you with information, assistance, and support services.

Your personal data is processed pursuant to:

  • Article 5/2(c) of the Turkish Personal Data Protection Law (Law No. 6698), where processing is necessary for the establishment or performance of a contract; and

  • Article 5/2(f), where processing is necessary for the legitimate interests pursued by the data controller, provided that such processing does not violate your fundamental rights and freedoms.

Your personal data is collected through electronic forms available on our social media accounts.

Who May Your Personal Data Be Shared With and For What Purposes?

Your personal data processed for the purposes described above may be transferred by Melden Yatırımları İnş. A.Ş. to:

  • Authorized Public Authorities, where disclosure is required by applicable laws, court orders, or requests from competent administrative authorities, solely for the purpose of complying with legal obligations; and

  • Social Media Platforms whose servers may be located outside Türkiye, solely for the purposes of storage and archiving. Such transfers are carried out in accordance with Articles 8 and 9 of the Turkish Personal Data Protection Law (Law No. 6698) regarding domestic and international data transfers, while ensuring that all necessary technical and administrative safeguards are implemented.

For detailed information regarding the processing of your personal data while using social media platforms, please refer to the privacy policies of the respective platform providers.

Your Rights as a Data Subject

Under the Turkish Personal Data Protection Law (Law No. 6698), you have the right to:

  • Learn whether your personal data is being processed;

  • Request information if your personal data has been processed;

  • Learn the purpose of processing and whether your personal data is used in accordance with that purpose;

  • Know the third parties to whom your personal data has been transferred, whether within Türkiye or abroad;

  • Request the correction of incomplete or inaccurate personal data;

  • Request the deletion or destruction of your personal data under the conditions set forth in the applicable legislation;

  • Request that any correction, deletion, or destruction of your personal data be communicated to third parties to whom your data has been transferred;

  • Object to any result arising against you through the exclusive analysis of your personal data by automated systems; and

  • Request compensation for damages incurred due to the unlawful processing of your personal data.

How Can You Exercise Your Rights?

You may submit your requests regarding your personal data by using the Data Subject Application Form through one of the following methods:

  • By sending a signed written application together with documents verifying your identity to: Akarca Mah. 823 Sk. B Blok No:1 C, Fethiye, Muğla, Türkiye

  • By submitting your application in person to Melden Yatırımları İnş. A.Ş. with a valid identity document;

  • By sending an email through your Registered Electronic Mail (KEP) address using a secure electronic signature or mobile signature to meldeninsaat@hs01.kep.tr;

  • By sending an email signed with a secure electronic signature or mobile signature to kvkkbasvuru@carnelianhouse.com;

  • By sending an email from the email address previously registered in our system to kvkkbasvuru@carnelianhouse.com.

In accordance with the Communiqué on the Procedures and Principles for Applications to the Data Controller, your application must include your full name, signature (if submitted in writing), Turkish National ID Number (or passport number for foreign applicants), your residential or business address for notification purposes, your email address (if any), telephone number, fax number (if any), and information relating to your request.

Applications must clearly specify the right you wish to exercise and include all relevant supporting documents. If an application is submitted on behalf of another person, the applicant must be duly authorized and provide documentary proof of such authorization (for example, a notarized power of attorney). Where the application concerns special categories of personal data, the applicant must also be specifically authorized in accordance with Article 10 of the Regulation on Personal Health Data.

Applications that do not contain sufficient identity verification or that are submitted by unauthorized third parties will not be processed.

How Long Does It Take to Respond to Your Request?

Your requests concerning your personal data will be evaluated and concluded free of charge as soon as possible and within a maximum of thirty (30) days, unless the process requires additional costs. Where additional costs arise, a fee may be charged in accordance with the applicable provisions of the Communiqué on the Procedures and Principles for Applications to the Data Controller.

Our response will be delivered to you by email or postal mail, or, where possible, through the same method by which your request was submitted.

Commercial Electronic Communications Rules and Information Notice

As Melden Yatırımları İnş. A.Ş. ("Company"), we have prepared this Commercial Electronic Communications Rules and Information Notice to inform you about the sending of commercial electronic communications and the processing, storage, and transfer of your personal data in accordance with the Electronic Communications Law No. 5809, the Law on the Regulation of Electronic Commerce No. 6563, the Turkish Personal Data Protection Law (Law No. 6698), and the applicable legislation.

If you provide your consent, the contact information you submit through electronic forms available on our social media accounts may be processed for marketing communication purposes, including:

  • Managing marketing communications;

  • Planning and carrying out marketing activities;

  • Conducting marketing analysis and research;

  • Sending commercial electronic communications, including service announcements, promotions, newsletters, surveys, event invitations, advertisements, campaigns, and similar communications through the communication channels you have approved, including social media platforms, telephone, SMS, and email.

Your personal data will be processed:

  • pursuant to Article 6 of the Law on the Regulation of Electronic Commerce No. 6563, based on your consent to receive commercial electronic communications; and

  • pursuant to Article 5/1 of the Turkish Personal Data Protection Law (Law No. 6698), based on your explicit consent.

You may withdraw your consent at any time. If you withdraw your consent to receive commercial electronic communications, your explicit consent for the related processing activities will also be deemed withdrawn.

Your personal data may be processed directly by Melden Yatırımları İnş. A.Ş. or through authorized data processors and may be shared with the Company's business partners and service providers solely to the extent necessary for carrying out the purposes described above.

You may exercise your rights granted under Article 11 of the Turkish Personal Data Protection Law (Law No. 6698) by submitting your request through the communication channels specified in the Privacy Notice, in accordance with the Communiqué on the Procedures and Principles for Applications to the Data Controller.

Commercial Electronic Communications Notice

As Melden Yatırımları İnş. A.Ş. ("Company"), we have prepared this notice to inform you about the sending of commercial electronic communications and the processing, storage, and transfer of your personal data in accordance with the Electronic Communications Law No. 5809, the Law on the Regulation of Electronic Commerce No. 6563, the Turkish Personal Data Protection Law (Law No. 6698), and the applicable legislation.

Within this scope, if you provide your consent, the contact information you submit through the electronic forms available on the Melden Yatırımları İnş. A.Ş. website may be processed for marketing communication purposes, including:

  • Managing marketing communications;

  • Planning and carrying out marketing activities;

  • Conducting marketing analysis and research;

  • Sending commercial electronic communications such as service announcements, promotional content, event invitations, advertisements, campaigns, and similar marketing communications through the communication channels you have approved, including social media platforms, SMS, and email.

Your personal data will be processed pursuant to Article 6 of the Law on the Regulation of Electronic Commerce No. 6563, based on your consent to receive commercial electronic communications, and pursuant to Article 5/1 of the Turkish Personal Data Protection Law (Law No. 6698), based on your explicit consent.

You may withdraw your explicit consent at any time. If you withdraw your consent to receive commercial electronic communications, your explicit consent for the related processing activities shall also be deemed withdrawn.

Your personal data may be processed directly by Melden Yatırımları İnş. A.Ş. or through authorized data processors and may be shared with the Company's business partners and service providers solely to the extent necessary for achieving the purposes described above.

You may exercise your rights set out under Article 11 of the Turkish Personal Data Protection Law (Law No. 6698) by submitting your request through the communication channels specified in the Privacy Notice, in accordance with the Communiqué on the Procedures and Principles for Applications to the Data Controller.